privicy policy and terms of use

Terms of Use

Effective Date: September 5, 2026

Welcome to Three Letter Friends! These Terms of Use ("Terms") govern your access to and use of our website, located at threeletterfriends.com (the "Site"), and our subscription services. By using our Site or subscribing to our services, you agree to these Terms. Please read them carefully.

1. Our Services

Three Letter Friends provides a monthly subscription service for handmade sweets and treats. Our services are currently paused and are scheduled to resume on September 20, 2026.

2. Subscription and Ordering Process

• Subscription Fee: Our subscription service costs $5.00 per month.

• Order Requests: Because our sweets are handmade, subscribers must submit their specific treat requests via email at least one week (7 days) in advance of their desired delivery or pickup date.

• Fulfillment: We reserve the right to limit order quantities based on our current kitchen capacity and ingredient availability.

3. Payments and Billing

• All subscription payments are billed on a recurring monthly basis.

• You may cancel your subscription at any time by contacting us directly via email. Cancellations must be made before your next billing cycle to avoid future charges.

• We do not collect or store your sensitive payment information directly over email. All official payments must be processed through our secure, approved payment methods.

4. Food Safety and Allergies

Our sweets are handmade with care. However, please be advised that our products are made in a kitchen that may handle common allergens, including nuts, dairy, gluten, and soy. If you have severe food allergies, please contact us before subscribing to ensure we can safely accommodate your needs.

5. Intellectual Property

All content on this Site—including text, graphics, logos, images, and brand names—is the property of Three Letter Friends and is protected by copyright and trademark laws. Unauthorized use of our materials is strictly prohibited.

6. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or for legal reasons. We will notify active subscribers of any major changes by updating the "Effective Date" at the top of this page.

7. Contact Us

If you have any questions, concerns, or requests regarding your subscription, please contact us at:

• Email: threeletterfriends@yahoo.com 

Privacy Policy

Effective Date: September 5, 2026

At Three Letter Friends, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit threeletterfriends.com or subscribe to our handmade sweet services.

1. Information We Collect

We only collect the information necessary to fulfill your orders and manage your subscription. This includes:

• Contact Information: Your name, email address, shipping address, and phone number when you subscribe or email us.

• Subscription Details: Your treat choices and scheduling requests sent to us via email.

• Payment Information: We do not store your credit card details. All financial transactions are processed securely through our authorized payment processors.

2. How We Use Your Information

We use your data strictly to provide our services, including:

• Managing your monthly subscription and processing payments.

• Baking and delivering your handmade sweet requests.

• Communicating with you about your orders or account updates.

• Responding to your questions and support emails.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who help us run our business, such as:

• Payment gateways to process your subscription fees securely.

• Delivery or postal services to ship your treats to you.

• Legal authorities, if required by law to protect our rights or safety.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. Please remember that no transmission over the internet or email is 100% secure. We strongly advise that you never send sensitive credit card numbers or passwords directly in the body of an email.

5. Your Rights and Choices

You have control over your data. At any time, you can contact us to:

• Review the personal information we have on file for you.

• Request corrections to incorrect details (like an updated shipping address).

• Cancel your subscription and request the deletion of your personal account data.

6. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our baking operations or legal requirements. We will update the "Effective Date" at the top of this page whenever changes are made.

7. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

• Email: threeletterfriends@yahoo.com